Frequently Asked Questions:


 


General Questions:

How much does Condo-Communities cost?

Condo-Communities is 100% free! There is absolutely no cost to your condo or property management company whatsoever!

What does Condo-Communities do?

Condo-Communities is an internet portal for your condo.  It is your condo's website on the net where residents can view newsletters, notices events and more - all online.  There are all kinds of modules that add functionality like forums, rec centre booking and even credit card payments for guest suites, party rooms and common elements fees.

I can't find my condo...

If you are a resident and you cannot find your condo please add it manually here.  Condos that are added manually must be approved by us before they are visible on our site.

If you are a property management company or property manager you can add a condo in your global profile, condos that you add manually are active immediately and do not need to be approved by us.

There is an error in our condo address, who do I contact?

If you see an error in your condo's address or any other part of the website, please contact us here.

There is an error in our condo address, who do I contact?

If you see an error in your condo's address or any other part of the website, please contact us here.

What happens when I lose a contract, who get's administrative rights?

In the event that a condo changes management, the Condo-Communities website will be transferred to the new property management company or if they are self managed, the new manager.  If there is no party willing to accept management, the website will be administered by the users.  Please see our section on "Transfers " in our help section.

Can more than one person administer a Condo-Communities website?

Yes, you can add as many administrators as you like.

Are their different levels of administrative rights?  For example a limited admin for concierge?

Yes, we have a few different types of accounts: Property Manager, Property Administrator, Board Member, Rec. center Admin, Forum Admin, and Concierge.  Please see our section on "User Accounts" in our help section.

Can we use a custom domain name for our site instead of *.condo-communities.com?

Yes, you can use any domain name you like.  Please see our section on "Custom Domain Names" in our help section.

Can a board member administer the site?

Yes, there is a special account for board members that gives them limited access to board specific functionality of the site.

What happens ?

In the event that a condo changes management, the Condo-Communities website will be transferred to the new property management company or if they are self managed, the new manager.  If there is no party willing to accept management, the website will be administered by the users.

 


Residents:

What happens when there is a change in management, who will run our website?

One of the differentiating features of Condo-Communities is that yuor condos site never goes away.  Often management companies will choose a condo portal provider like Condo-Communities and when the management contract expires the website is taken down along with all of the notices, newsletters, forum posts, gallery images, documents and everything else.

With Condo-Communities, when there is a change in management, your condo portal will still be available - forever!

What happens when there is a change in management, who will run our website?

One of the differentiating features of Condo-Communities is that yuor condos site never goes away.  Often management companies will choose a condo portal provider like Condo-Communities and when the management contract expires the website is taken down along with all of the notices, newsletters, forum posts, gallery images, documents and everything else.

With Condo-Communities, when there is a change in management, your condo portal will still be available - forever!

 

 


General Questions:

  • How much does Condo-Communities cost?
  • What does Condo-Communities do?
  • I can't find my condo...
  • Where do I login?
  • How secure is your website?
  • How long has Condo-Communities been in business?
  • Our condo is self managed, what sign up option do I choose?
  • Property Managers:

  • How do I add a condo?
  • How do I join a management company?
  • What happens when we loose a building?
  • Management Companies:

  • How do I add a condo?
  • How do I join a management company?
  • What happens when we loose a building?
  • Residents:

  • How much does this cost?
  • Board of Directors:

  • How much does this cost?
  • Advertisers:

  • How much does advertising cost?
  • What are the limitations?
  • How big is the audience?