Frequently Asked Questions:
General Questions:How much does Condo-Communities cost? Condo-Communities is 100% free! There is absolutely no cost to your condo or property management company whatsoever! What does Condo-Communities do? Condo-Communities is an internet portal for your condo. It is your condo's website on the net where residents can view newsletters, notices events and more - all online. There are all kinds of modules that add functionality like forums, rec centre booking and even credit card payments for guest suites, party rooms and common elements fees. I can't find my condo... If you are a resident
and you cannot find your condo please
add it manually
here.
Condos that are added manually must be
approved by us before they are visible
on our site. There is an error in our condo address, who do I contact? If you see an error in your condo's address or any other part of the website, please contact us here. There is an error in our condo address, who do I contact? If you see an error in your condo's address or any other part of the website, please contact us here. What happens when I lose a contract, who get's administrative rights? In the event that a condo changes management, the Condo-Communities website will be transferred to the new property management company or if they are self managed, the new manager. If there is no party willing to accept management, the website will be administered by the users. Please see our section on "Transfers " in our help section. Can more than one person administer a Condo-Communities website? Yes, you can add as many administrators as you like. Are their different levels of administrative rights? For example a limited admin for concierge? Yes, we have a few different types of accounts: Property Manager, Property Administrator, Board Member, Rec. center Admin, Forum Admin, and Concierge. Please see our section on "User Accounts" in our help section. Can we use a custom domain name for our site instead of *.condo-communities.com? Yes, you can use any domain name you like. Please see our section on "Custom Domain Names" in our help section. Can a board member administer the site? Yes, there is a special account for board members that gives them limited access to board specific functionality of the site. What happens ? In the event that a condo changes management, the Condo-Communities website will be transferred to the new property management company or if they are self managed, the new manager. If there is no party willing to accept management, the website will be administered by the users.
Residents:What happens when there is a change in management, who will run our website? One of the
differentiating features of
Condo-Communities is that yuor condos
site never goes away. Often
management companies will choose a condo
portal provider like Condo-Communities
and when the management contract expires
the website is taken down along with all
of the notices, newsletters, forum
posts, gallery images, documents and
everything else. What happens when there is a change in management, who will run our website? One of the
differentiating features of
Condo-Communities is that yuor condos
site never goes away. Often
management companies will choose a condo
portal provider like Condo-Communities
and when the management contract expires
the website is taken down along with all
of the notices, newsletters, forum
posts, gallery images, documents and
everything else.
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